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Refund Policy

By proceeding with payment, you acknowledge that you are paying for professional skill services provided by the merchant.

Refund Eligibility

Refund requests may be considered within 24 hours of payment only if:

• The payment was made in error (duplicate or incorrect amount).
• The service has not yet been started or delivered.
• The merchant approves the refund request.

Once a skill service has been commenced, delivered, or completed, payments are generally non-refundable.

How to Request a Refund

To request a refund, please contact support@nexsecurepay.com.ng within 24 hours of your payment and include your payment reference, full name, and reason for the request.

By making payment through NexSecurePay, you agree to this Refund Policy and the merchant's service terms.